Following on from their success as No 1 Letting Branch in Telford last year, Coleman Estates are proud to have held onto the top spot so far in 2015.
According to official Zoopla and Prime Location Market Share statistics (pictured), Coleman Estates let more properties than any other branch in Telford in 2014 and continue to do so throughout 2015. The lettings branch also let properties quicker than any other agent in Telford with the same amount of available properties to let, according to Rightmove.
“I am very proud of our team for this achievement and I am pleased to share these official statistics provided by Zoopla. We all worked very hard, and continue to do so, to achieve and maintain our place as Telford’s top letting agent and I am over the moon that we have achieved this recognition and can make our results public,” Kate Coleman, Lettings Director said.
Not only do Coleman Estates let properties quicker than any other branch in Telford, but their recent Satisfaction Survey earlier this year revealed that their landlords are extremely happy with the quality of tenants with 100% of landlords recorded as ‘satisfied to extremely impressed’.
Angela Wilkins, Lettings Administrator, said “Thorough initial credit check and referencing checks are fundamental to a happy and successful tenancy. Our tenants are comforted by our guidance throughout the initial stages and our landlords are kept fully informed throughout the process; many have commented on our professionalism and provided very rewarding testimonials. For example a landlord recently sent us a gift with a card saying “To Kate, Daniel, Angela and the rest of the lettings team, Thank you for all you have done in letting my property. Wish I had come to you sooner! Many thanks, Wendy”
“Our excellent results are also due to the fact we are so proactive,” Daniel Edwards, Lettings Negotiator said, “We provide next day viewing feedback and liaise with our landlords to analyse the presentation and response to the property advert until their property is let. We also strive to find the right property for our tenants when they move on to their next property”.
“At Coleman Estates, we believe in building and maintaining excellent customer relations, which is reflected in our results,” Kate said “We recognise the importance of duty of care to our tenants as well as landlords. Many of our tenants wish to stay with our branch due to the personal service they receive and will wait for the right property to come up with us before they move again. This also means landlords achieve quick lets for their property and are safe in the knowledge that we have excellent tenants with proven track records”
If your rental property is sitting empty, call Coleman Estates today on 01952 244990 and book a valuation with Kate.