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Landlord Testimonials

Are you interested in letting a residential property?

See a number of landlord testimonials from those who have let a property through Coleman Estates.

Mr and Mrs Kennedy, Landlords with Coleman Estates for over 10 years

WOW What a team!!!!

From the newest team member all the way to the Managing Director, the service is outstanding with a friendly manner as a top priority. Coleman Estates will not let you down and from your very first encounter you are accepted into the “family” as a friend as well as a customer. We have been letting with Coleman Estates for over 12 years now when it was efficiently run by Gill and Jeff and now Max and Kate have seamlessly filled their shoes.

They pride themselves on being Telford’s leading Family run Estate Agents and I wholeheartedly agree. It’s the little things that count when you are a customer looking for an Estate Agent or a Letting Agent and Coleman Estates never forget the “little things” or the “little person”. Every enquiry is followed up by a personal call or email and every team member is willing to jump in and help in any way they can.

Passion, honesty and friendliness is what has kept us letting with Coleman Estates for the past 12 years and YES there is a lot of competition out there but none that can offer such a constant high service of quality with that element of friendship thrown in. One of the most attractive talents from Coleman Estates is that they actually enjoy what they do and do not treat it as a job and will not hesitate to pick up the phone to help, reassure or guide you through the process of letting.

We would personally recommend Coleman Estates for letting your property and you will not be disappointed but impressed as we have and continue to be from year to year. Thank you all and we look forward to many more stress free years of letting with you.

Ms Hartland, New Landlord with Coleman Estates

I am very happy with the high quality of service and high standard of professionalism by all at Coleman Estates. You are great at keeping landlords well informed during each stage of the lettings procedures and in particular would like to thank Sophie for keeping me updated throughout. Having a very poor experience with a previous agent, this has been most refreshing – I cannot think of any improvements you could so remember the old saying, “If it ain’t broke don’t fix it!!! Thank you all

Mrs Morgan, New Landlord with Coleman Estates

I am new to buy-to-let, so I have no other experience but I feel confident that I am getting 100% from Coleman Estates. This company does everything well – the value for money is excellent and I highly rate all aspects of the service provided so far, everyone that I have dealt with have always been very professional and helpful. Having also bought the property through you, I will be recommending all of your services at Colemans.

Mr & Mrs Clarke, Landlords with Coleman Estates for over 10 years

We are very satisfied with the high quality of service from Coleman Estates, including their communication and professionalism. We have been extremely satisfied with all the team but in particular Kate and Melanie are always prompt and helpful. We feel the quality of service for value of fees is above average and this company understands our needs extremely well. All email queries are always answered promptly and their website is easy to navigate and understand. We have not been disappointed in any aspect of the lettings service, from length of time taken to find a tenant, the high standard of your reports to the quality of your repairs and contractors. We will always use and recommend your service

Mr and Mrs Fears, Landlords with Coleman Estates for 9 years

We are very happy with the service at Coleman Estates. Quality of tenants is vital – if all other categories were all poor, we could live with that, but if the tenants are poor then none of the other categories are going to fix that. Luckily it is a good team game at Colemans and they are very good in all aspects, with the quality of tenants due to the referencing process being the strongest of all.

Mr and Mrs Fanning, Landlord with Coleman Estates for 2 years

The communication from Coleman Estates is excellent! As we live abroad that is very important to us and it is great to have confidence in the service. We liked the idea of using a local family firm and have not been disappointed

Ms Knowles, New Landlord with Coleman Estates

As a new landlord there are lots of unknowns but the personal service gives me confidence in the process and the people I dealt with gave me reassurance. Kate is very competent, confident and knowledgeable and runs it all very smoothly. I would recommend Coleman Estates and will be using your service in future, both sales and lettings

Ms Jasdhoal, New Landlord with Coleman Estates

We are extremely satisfied with the communication and efficiency of the team, especially working overseas it gives me comfort that you are managing my property with professionalism. I would like to thank everybody for being responsive and helpful and I will be recommending you

Mrs Atwal, Landlord with Coleman Estates for 8 years

All the staff at Coleman Estates are extremely helpful and I am very happy with the Tenant Find Service. I always recommend you to other landlords

Mrs Delahaye, New landlord with Coleman Estates

I am extremely satisfied with all aspects of lettings so far and have found the service offered to be excellent in all departments. I have recommended Coleman Estates to a friend and will carry on recommending you. Thank you

Ms Hooper, First Time Landlord

“I am extremely impressed with the service at Coleman Estates – being a first time landlord I was unaware of the process but the expertise of your lettings team helped me every step of the way. I would like to say a special thank you to Angela Wilkins, who provided amazing support and guidance throughout the tenant vetting process, always welcoming, friendly and informative. I will definitely recommend your services

Miss O'Sullivan, Landlord with Coleman Estates for over 10 years

I have rented my property with Colemans for a decade and am very satisfied with the level of service I receive. The company overall is very professional and in particular, the vetting of tenants has been of a high level and there is always a fast response to emails regarding inspection related issues and repairs, the team is very responsive. The rental statements are easy to understand and the photographic reports are of good quality. I will happily recommend Coleman Estates to other landlords


Mr & Mrs Rattray, New Landlords with Coleman Estates

We are extremely pleased with the level of communication throughout the lettings process. Most of our dealings have been with Kate Coleman and we have always found her to be efficient, attentive and very pleasant to speak to. As new landlords, she was patient in explaining in explaining areas we were unfamiliar with and put us at ease. We have been very happy with Coleman Estates so far.

Mr Kennedy, Landlord with Portfolio of Properties with Coleman Estates for 8 years

I would like to say we are very satisfied with the very high quality of service provided by all the team at Coleman Estates. They are all extremely professional and are excellent at understanding our needs and concerns as landlords; emails and phone calls are always answered swiftly and you can tell they actually care instead of just a lip service. The main positive for Colemans is that they keep you in the loop and give a very friendly family feeling to the whole set-up and for this, Angela deserves a special mention as although not a Coleman, she makes you feel like one of the family and is very professional – we would like to thank her for always fighting our corner as she is not afraid to meet new tenants head on to ensure they fulfill the entry requirement process. Melanie is also very responsive and efficient in relation to the property management side of the process. We will always recommend Coleman Estates

Mr & Mrs Parsons, Landlords with Coleman Estates for 8 years

We are extremely satisfied with every aspect of the lettings service from tenant find to marketing and management. Communication is very important to us as we spend the winter abroad and Coleman Estates always deliver good communication. We would 100% recommend Coleman Estates and recently added another property to our own portfolio under their management


Mrs Perry, Landlord with Coleman Estates for 2 years

Coleman Estates look after all aspects of the lettings which is very important to us whilst also providing good value for money. Your members of staff are always polite and friendly, always happy to help with our questions. We will definitely be recommending Coleman Estates and are very satisfied with the service your company provides


Mr Ray, Landlord with Coleman Estates for over 1 year

I am 100% satisfied with Coleman Estates! You are excellent at finding quality tenants in a fast timescale and Angela never gives up in the pursuit of documents! We will definitely be recommending Coleman Estates and will always use your sales and lettings services in future

Mrs Boffey, Landlord with Coleman Estates for 3 years

Expertise and good value combined means I am very satisfied with Coleman Estates. I was looking for an agent that could manage my property on a day to day basis without me having much involvement and I got exactly what I wanted from you. Melanie Wu is very helpful, always responds and solves problems very quickly with maintenance and repairs.


Mr Pine, Landlord with Coleman Estates for 9 years

I am extremely satisfied with Coleman Estates; the lettings team are all helpful, efficient and professional. I have been happy with all aspects of your service for many years, if there are any problems they are dealt with quickly and professionally. I will recommend Coleman Estates to everybody.


Ms Austin, Landlord with Coleman Estates for 2 years

The lettings team at Colemans definitely have strong expertise and market knowledge and I have been impressed by their service, including the quality of tenants, photographic reports and value. I would recommend Coleman Estates to other landlords

Ms Mills, Landlord with Coleman Estates from Recommendation

Colemans’ lettings team is very efficient in all aspects of the lettings process and Kate has always been helpful and friendly. The willingness to help and friendly approach of Coleman staff has impressed me over the ye


Mr Lane & Mr Skehan, Portfolio Landlords with Coleman Estates for 11 Years

We are happy with the service from Coleman Estates as you manage our portfolio very well and always provide good photographic reports and clear recommendations. Kate Coleman is courteous, pleasant and efficient at all times. We would happily recommend Coleman Estates and have done so previously

Ms Duda, Landlord with Coleman Estates for 4 years

Colemans’ managed service really takes away the worry of letting – I will recommend anybody to use your service. You are extremely professional, responsive and communicative, combining very good value for money for landlords with a high quality of service. I am very satisfied with your photographic reports as the service of providing these at inspections as well as check-in is reassuring for landlords. I would definitely recommend Colemans

Jane Macdonald - Buyer of Investment Properties

In the last five months I have brought two investment properties with the help of Coleman’s. Emma is very friendly and professional and has handled my purchases brilliantly. One of my properties had sitting tenants and Kate has been very helpful and knowledgeable in handling the change of ownership and liaising with the tenants. The lettings team found me a tenant for my second property in less than two days of having it on there books. Amazing! I cannot recommend then enough and look forward to working with them again.


Mr S Travis, Landlord with Coleman Estates for 3 years

I have used Coleman Estates for the last three years to secure tenants for my 3 bedroom property. The customer service is fantastic and I am always kept fully up to date with all progress and viewing feedback. The advert for my property goes up within an hour and viewings tend to follow very shortly after. The speed in which my home is let never fails to astound me, I think two weeks is the longest that it has taken and that was due mostly to indecision by tenants and therefore there was nothing Coleman’s could to speed this up. I have also had my tenancy filled within one day of going online, you cannot get better than that as a Landlord.I would recommend Coleman’s to anyone looking for hassle free property management or lettings, as a Landlord I am reassured that the team at Coleman’s are looking after me and my property as they would their own homes.

Mr B, Shifnal Landlord

I asked Coleman Estates to find me a tenant at short notice since other agents had either let me down or were indifferent to the urgency of my request. Lettings Director Kate Coleman on the contrary provided a thoroughly refreshing first class service and was invaluable in letting my house within one week to a tenant with glowing references. Many thanks for your excellent and highly professional help. I will certainly recommend your services to friends and business contacts and I look forward to a long and happy working relationship with Coleman Estates

Mr Simon Hoar, First-Time Landlord

Coleman’s were very easy to deal with, very simple and straight-forward. They turned around my property to rent within 3 days after it had been with another agency for 2 months. Many thanks


Mr & Mrs Chinner, Moved from another Letting Agents

Having suffered a less than professional service from another letting agent, it has been a most enlightening experience to appoint Coleman Estates to handle the letting of our property. They have been able to provide us, not only with valuable advice with regard to suggesting suitable contractors able to bring the property up to a highly acceptable standard, but also finding, within a matter of days of the property’s refurbishment, very suitable tenants. We cannot recommend Coleman Estates too highly, also bearing in mind that the house next door was let for £100 per month less in the same 4 week period. We feel that our property will now be a home to appreciative tenants, thanks to Coleman Estates.

Mr and Mrs Davis, first time landlords

We are first time landlords and very much appreciate the help and professional guidance provided by Kate Coleman throughout the letting process. Matters were dealt with in a timely and a cost effective manner.

Mr and Mrs Sandal, customers for over ten years

We have had our entire portfolio managed by Coleman Estates for over ten years – their service has always been very personal and professional, we would not use anybody else.


Mr Holland, buy to let investor

When I was first looking to buy property as an investment, Max Coleman gave me sound buy to let advice which has proven invaluable as my properties are all tenanted at excellent rents. Their management service is prompt, efficient and tailored to my exact needs. I know I can always speak to a Coleman on the same day I need help or advic

Mr Bingham, landlord with Coleman Estates for over 10 years

Efficient, warm and professional, I would recommend them to any landlord, from a first time landlord to a professional with a large portfolio

Mrs Vaughan, property portfolio has been managed by Coleman Estates for over 10 years

I have been with Coleman Estates since I rented out my first property in 1998. My portfolio has grown over the years and thanks to their unparalleled service, I can honestly say I wouldn’t use anybody else

Mrs Kaur, landlord with Coleman Estates for over 10 years

Coleman Estates have always been on hand to offer me advice throughout the years, they’ve kept my properties occupied, they’ve never let me down and I always know I will be treated well with great service

Mrs Kuczynska, New Landlord

I would recommend Coleman Estates tenant find service to all landlords. The photos are fantastic and I was really pleased with the coverage of my property. Their photographic inventory also impressed me, it is really easy to look at and very professional. Thank you to all the team for your friendly and efficient service.

Mr Kitching, first-time landlord:

Coleman Estates have been excellent in managing my property and have dealt with everything with the greatest of efficiency. They found tenants within a week of being appointed, they have always obtained multiple quotes to present to me when informing me of a problem and the monthly rental statements they provide have made it easy to keep track my finances. I rarely have to worry about my house as I know it is being managed in a professional manner and is in very safe hands with Coleman Estates

Mrs Nyandoro, Landlord:

I have found staff at Colemans Estate very knowledgeable, efficient and very receptive. We communicated well and they were very quick to find us a tenant. I would highly recommend them to anyone anytime.